Resources
Stay at the cutting edge of all things digital experience with expert best practice. Our resources cover everything you need for understanding exactly how to measure and improve online customer experiences.
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E-guides
The Ultimate Guide to Optimizing Digital Experiences for Enterprise
Webinars
App Optimization – What You Need to Know
E-guides
9 New Rules for App and Website Optimization
Reports
The Science Behind Decibel’s Digital Experience Score (DXS®)
Webinars
CX Rockstar James Dodkins: 10 Genius Hacks to Immediately Improve Experiences for Your Customers
Ultimate Guides
The Expert Guide to Mobile App Optimization for Enterprise Digital Teams
Ultimate Guides
Buyer’s Guide for Digital Experience Analytics: 11 Essential Enterprise Features in 2021
Webinars
The 5 Digital Experience Trends Brands Must Capitalize On in 2021
Webinars
10 Questions About Web Design and How to Get the Answers with Data
Ultimate Guides
The Ultimate Guide to Digital Experience Analytics for Enterprise Brands in 2021
E-guides
17 Powerful Ideas to Boost Ecommerce Conversion, Loyalty, and Sales
Case Studies
Safelite Enhance A/B Testing Program with Decibel’s Experience Analytics
Case Studies
How Univé used Decibel to Boost Revenue by 300%
Webinars
How Univé Boosted Revenue by 300% with Decibel
Webinars
How to Persuade the C-Suite that Web Optimization Matters
Webinars
The 4 Biggest Mistakes Businesses Make with Landing Pages & Conversion Funnels
E-guides
Maximizing Conversions for the Holidays: 7 Optimization Ideas from Leading Online Retailers
Webinars
Where Your Website Needs to Improve, Says Data from 4.1 Billion Sessions
Ultimate Guides
The Expert Guide to Website Optimization for Enterprise Digital Teams
Webinars
5 Tiny Content Tweaks for Big Conversion Boosts
Webinars
Beyond The UX Tipping Point
Webinars
How to Run an Enterprise Analytics Team with Less
Webinars
Preparing for Peak Shopping Season
E-guides
The 4 Most Common Reasons Enterprise Brands Choose Decibel Over ContentSquare
Webinars
Why the Best Ideas Don’t Get Tested and What to do About It
E-guides
Heatmaps Buyer’s Checklist: 7 Features Enterprise Teams Need in 2021
E-guides
Digital Experience Analytics in 2021: 7 Questions to Ask When Evaluating Solutions
E-guides
7 Non-Negotiable Features for Session Replay Solutions in 2021
E-guides
What Top Teams Do Differently to Optimize Digital Customer Experiences
Ultimate Guides
The Definitive Guide to Website Heatmaps in 2020: Latest Enterprise Features
Webinars
4 Ways Financial Services Can Modernize & Optimize their Online Forms
Webinars
How to Adapt and Thrive with Customer Analytics
Webinars
The New Rules of Marketing Technology & Operations
Webinars
The Expectation Gap: Carla Johnson’s Digital Customer Experience Formula
Ultimate Guides
Session Replay and Session Recording in 2020: The Ultimate Guide, and Latest Functionality for Enterprise
Reports
Validation Study Predicts Potential $4.2M Monthly Online Revenue Boost for River Island
Webinars
The Impact of Coronavirus on CX Across Industries and How to Address It
Webinars
CX Expert Jeannie Walters On What Customers Really Want from Digital Experiences
Webinars
CX Rockstar James Dodkins On How to Quickly Prove the ROI of UX Initiatives
Case Studies
Ferguson boosts conversions by 5% with a single-page checkout designed with Decibel
Case Studies
How Constellation Energy increased mobile conversions by 45% with Decibel’s insights
Case Studies
How We Used Decibel to Drive +210% Conversions on Decibel.com
Webinars
Validation Study with River Island predicts 43% conversion increase with DXS improvement
Webinars
Using Behavioral Science with Experimentation to Drive Revenue Growth
Webinars
Modernize Personalization with AI to Compete on Digital Experiences
Webinars
The Future of Digital Experience (FDX) – Virtual Panel
Webinars
How to Build the Perfect Landing Page, with Conversion Guru Brian Massey
Webinars
Building and Maintaining World-Class Digital Optimization Teams
Case Studies
LV= secures an additional £1.6M in annual revenue with Decibel
Reports
Forrester TEI Study: Brands Achieve 449% ROI with Decibel’s Digital Experience Analytics
Case Studies
LEGO creates a friction-free checkout process with Decibel
Reports
The State of Digital Experience and Conversion Optimization in 2020
E-guides
15 Insights for Finance & Insurance Businesses Seeking to Boost Conversions & Loyalty Online
E-guides
17 Ideas to Boost Conversions and Loyalty on Your Travel Website or App
E-guides
7 Simple Steps to Significantly Improve the User Experience (UX) on Your Website or App
Webinars
Talia Wolf On Leveraging Emotion to Dramatically Improve Online Conversion
Reports
The Digital Boiling Point: Customer Experience Survey 2019
Case Studies
British Airways Inform Customer Support & Optimize Page Layouts
Case Studies
Dun and Bradstreet Achieves +168% Uplift with Decibel
Case Studies
LexisNexis Achieves +81% Revenue & +77% Conversion Year on Year
Case Studies
Education First Achieves +20% Form Submissions
Case Studies
Provident Achieves +15% Form Completion Rate
Reports
New Digital Experience Score (DXS) Proven to Predict $30m Revenue Growth for TUI
Reports
Introducing the Digital Experience Score (DXS)
Webinars
Adam Greco & TELUS on Maximizing Your Adobe Investment with Experience Data
Webinars
Forrester’s Brandon Purcell on The Importance of Customer Analytics in Driving CX
Webinars
8 Ways to Improve Website Results by Asking Better Questions with Jay Baer
Webinars
How One Technologies Improved Care Levels with a 360° View of Customer Experience
Webinars
Guest Forrester Analyst: How Brands Achieve 449% ROI with Digital Experience Analytics
Case Studies
River Island Achieves +6.5% Conversion Rate in Just 35 Days
Case Studies
Tesco Mobile Achieves +70% Conversion in Checkout Step
Case Studies
Fidelity Achieves 100% Return on Annual Investment in Week One
Case Studies
The Loan Exchange Increases Form Interactions by 108% Using Decibel
Case Studies
First National Bank of Omaha Uses Decibel to Launch and Monitor New Customer Platform
Case Studies
ACE Cash Express Increases Monthly Loan Applications by +1000 with Decibel
