Welcome to Decibel’s Blog

The Secret to Improving Digital Experiences: Listen to and Engage with Customers

Medallia | May 06, 2021

The 3 Most Pressing Trends Digital Teams Can’t Afford to Ignore in 2021

Liam Burns | March 23, 2021

The Top 6 Tools for Perfecting Experiences on Websites and Apps in 2021

Liam Burns | March 17, 2021

6 Crucial Customer Experience Metrics for Ecommerce Businesses

Jack Maden | March 09, 2021

Convincing Stakeholders: 3 Ways to Add Persuasive Power to Your Data Visualizations

Jack Maden | March 03, 2021

3 FinTech Businesses Acing Customer Experience

Jack Maden | February 25, 2021

5 Retailers Crushing Their Digital Experience and What You Can Learn From Them

Jack Maden | February 23, 2021

9 Tips For Keeping Your Customer Data Secure

Timothy de Paris | February 19, 2021

How to Overcome the 4 Biggest Customer Experience Challenges in Ecommerce

Jack Maden | February 16, 2021

8 Insightful Personalization Stats That Matter in 2021

Liam Burns | February 12, 2021

5 Ways Restaurants Can Encourage Customer Loyalty Online

Liam Burns | February 10, 2021

How to Overcome the 3 Biggest Marketing Challenges Facing the Financial Industry

Jack Maden | February 09, 2021

5 Essential Traits of Effective Ecommerce Homepages

Liam Burns | February 05, 2021

4 Must-Have Tools for Quickly Finding Poor Experiences on Mobile Apps

Liam Burns | February 02, 2021