Decibel’s session replay, heatmaps, and form analytics allow for forensic-level analysis of identified user experience issues, so you can quickly find solutions.
If you can’t measure it, you can’t manage it: Decibel is built specifically to analyze and report on digital experience, granting a depth of insight that nothing else can.
Decibel’s session replay grants an over the shoulder view of individual issues exactly as they occurred, and exposes the exact code served to users, so teams can quickly find solutions. To diagnose issues at scale, behavioral heatmaps aggregate user struggles so you can instantly gauge the effectiveness of a particular page layout or user flow.
Performing effective analysis of your campaigns requires a new category of data: digital experience data. Decibel grants analysts the ability to put an actual number to user engagement, frustration, navigation, as well as form and technical experiences – all without having to ask users a single question.