Decibel for Web

Growth

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Up to 2M Web page views (Monthly)
Up to 2 web properties tracked and managed
DXS® Prioritization Engine (Includes Frustration, Engagement, Forms, Navigation, and Technical Scoring)
Unlimited access to heatmaps including AI detected behavior patterns and revenue attribution
Unlimited Session Replay with quick-view behavior ID . Pause, comment. tag & share. Supports all dynamic content
Experience Trend Analysis for visitors and segments with 6–month retention period (DXS scores/journey mapping)
Experience Issue Analysis with 2-month retention period (Session Replay, Heatmaps, Form Analysis)
Unlimited data integrations (Analytics, VoC, A/B Testing)
Dedicated Customer Success Manager

Decibel for Web

Enterprise

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Everything in Growth, plus:

Custom- level page views (Monthly)
Unlimited web properties tracked and managed
Custom retention periods for Experience Trend Analysis and Experience Issues Analysis
Premier data integrations with Adobe, Medallia, Usabillia, Qualtrics and many others
Dedicated Technical Account Manager, in addition to a Dedicated Customer Success Manager
Personalized implementation support services
Data-stream capabilities to automatically enrich existing data models with proprietary digital experience data

Decibel for App

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Custom session, launch, and app property levels tracked and managed
DXS® Prioritization Engine (Includes Frustration, Engagement, Forms, and Technical Scoring)
Unlimited access to UX analytics for app across five key levels: customer journeys, screen, segment, form and overall experience
Light-weight SDK with app- end user performance protection
Unlimited session replay- Automatic & manual masking for PII is available
Unlimited Funnel & Journey Analysis: View the exact screen-based paths at each step in the app journey.
Unlimited Form Analytics: Granular insight to reduce form abandonment
Fully compatible with iOS (12.0 and later versions), Android (Kotlin and Java), Hybrid (Xamarin) and more