Testimonial
Decibel gives us a way to understand the online customer experience that no other tool in our technology stack can.
Merritt Aho | Director of Testing and Optimization at Dun & Bradstreet
Imagine a world where every experience on a website or app was effortless
That’s the world we’re creating with Decibel. Our AI-powered solution automatically detects, surfaces, and quantifies poor digital experiences.
OUR MISSION
We’re on a mission to make digital teams so informed about user experiences they know exactly how to improve them.
Every day, millions of dollars are lost due to poor experiences on websites and apps – and businesses are often in the dark about what’s causing them.
Decibel’s digital experience solution is built specifically to identify these poor experiences and provide enterprise businesses like Lego, Adidas, and Sony the insights they need to optimize them.
SOLUTIONS
Decibel’s AI unlocks answers for a whole host of functions
Web Analytics
Instantly discover the ‘why’ behind user behavior and quantify website performance. Learn more.
Optimization
Understand exactly what drives A/B tests results and augment VoC programs. Learn more.
Product & UX
Evaluate and enhance user journeys, and optimize page layouts and interfaces. Learn more.
Ecommerce
Effortlessly visualize customer demand, fulfilment quality, and optimize checkout processes. Learn more.
Digital Marketing
Uncover the best performing content, paths and campaigns so you can optimize spend for repeated success. Learn more.
Customer Support
Get alerted to user frustration, and quickly understand the context behind support issues. Learn more.
