That’s the world we’re creating with Decibel. Our AI-powered solution automatically detects, surfaces, and quantifies poor digital experiences.
Every day, millions of dollars are lost due to poor experiences on websites and apps – and businesses are often in the dark about what’s causing them.
Decibel’s digital experience solution is built specifically to identify these poor experiences and provide enterprise businesses like Lego, Adidas, and Sony the insights they need to optimize them.
Instantly discover the ‘why’ behind user behavior and quantify website performance. Learn more.
Understand exactly what drives A/B tests results and augment VoC programs. Learn more.
Evaluate and enhance user journeys, and optimize page layouts and interfaces. Learn more.
Effortlessly visualize customer demand, fulfilment quality, and optimize checkout processes. Learn more.
Uncover the best performing content, paths and campaigns so you can optimize spend for repeated success. Learn more.
Get alerted to user frustration, and quickly understand the context behind support issues. Learn more.