Digital Experience & Conversion: Industry Benchmarks for 2021  |  VIEW REPORT

Digital Experience & Conversion: Industry Benchmarks for 2021  |  VIEW REPORT

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Technical & Performance Reports

Identify and fix issues impacting technical and site performance

Understand the most critical errors and technical issues causing friction and confusion across your digital properties.

Do you have an easy way to uncover and prioritize the technical issues
causing poor experiences across your website or app?

Decibel reports all detected errors in a way that can be easily actioned by website developers during testing, troubleshooting or maintenance. Our performance and technical reports quantify the most commonly occurring errors across multiple variables including operating system and browser combinations, markets, and pages across the site.

Technical Experience Score 

We aggregate all technical performance metrics into the Technical Experience Score (TXS) to highlight the most critical technical issues for easy prioritization. This score is calculated on a session, segment, and property level and indicates the number of technical errors on your website or app that are affecting your visitor experience.

Technical Experience Score 

We aggregate all technical performance metrics into the Technical Experience Score (TXS) to highlight the most critical technical issues for easy prioritization. This score is calculated on a session, segment, and property level and indicates the number of technical errors on your website or app that are affecting your visitor experience.

Performance & technical reports

Quickly identify and act on technical issues though in-depth technical error detection, including JavaScript errors, page performance metrics (e.g. connection time, download time, render time and wait time), HTTP errors (e.g. 400 errors, 404 errors), application errors (e.g. product out of stock, session timeout messaging, etc.), and more.

Performance & technical reports

Quickly identify and act on technical issues though in-depth technical error detection, including JavaScript errors, page performance metrics (e.g. connection time, download time, render time and wait time), HTTP errors (e.g. 400 errors, 404 errors), application errors (e.g. product out of stock, session timeout messaging, etc.), and more.

Actionable technical insights

Site performance and technical errors within all reports are linked to the associated session replays to expose the effect the errors have on the end user, allowing you to identify the most critical errors and prioritize resource accordingly.

Users can set up technical alerts to be notified as soon as possible when critical anomalies occur.

Actionable technical insights

Site performance and technical errors within all reports are linked to the associated session replays to expose the effect the errors have on the end user, allowing you to identify the most critical errors and prioritize resource accordingly.

Users can set up technical alerts to be notified as soon as possible when critical anomalies occur.