REPORT

Introducing the Digital Experience Score (DXS)

Benchmark, understand, and improve digital experiences like never before.

The Digital Experience Score (DXS) is the first ever all-encompassing metric for measuring customer experience online. It provides objective measurement of customer experiences on your websites, web applications, and native apps.

This report outlines how DXS is calculated and advises companies on how to understand and improve experiences on their websites, applications, and native apps.