Following on from the success of last year’s Master Class, we’re thrilled to bring you Decibel LIVE!, the virtual summit for Decibel customers looking to learn from their peers and expand their vision for the future of CX. We’re levelling up and can’t wait to have you along for the ride!
With sessions on organizational adoption, integrating your MarTech ecosystem, sneak peeks at what’s coming up on the roadmap and more, you can’t afford to miss this free, half-day event.
Book your place to learn:
Whether you choose to attend on June 25 at 12pm EST, or on July 1 at 12pm BST, the agenda remains the same – and you’re in for a whole host of digital experience goodness.
A common goal of customers is to expand the insights and value of Decibel across their organization. This allows product, UX, analytics, digital marketing, optimization and ecommerce teams to build a common framework and language around Decibel’s metrics and visualization tools.
Join this session to learn why top enterprises are shifting towards customer experience optimization over CRO. Hear real examples from Decibel customers and learn which metrics are used to measure CX success.
Decibel conducted a DXS validation study with a leading brand to examine the correlation between DXS and the probability of predicting conversion (confirming a booking). After analyzing millions of sessions of data, the results concluded that an increase in DXS has a strong correlation to an increase in the probability of conversion, potentially driving millions in revenue every month.
It’s more important than ever to know which of your digital tools have access to Personal Identifiable Information (PII) data. Learn how Decibel’s new lo-fidelity technology and automatic PII detection enable you to uncover the customer insights you need while meeting privacy compliance requirements.
As MarTech stacks expand and we have more data points than ever to work with, it is crucial that the systems we use are inter-operable able to be integrated with ease. Learn how to best setup your MarTech ecosystem and supercharge your Decibel investment using our out-of-box integrations with analytics, a/b testing, voice-of-customer products, and more.
Decibel provides the tools to analyze customer experience data that is otherwise “missed between the clicks.” But, what if that experience data could work harder for you? In this session, we explore the future of Experience Analytics and cutting-edge use cases. Diving deeper into data streaming and introducing real-time triggering, we’ll show you what is possible today – and what’s on the horizon for tomorrow.
Get your exclusive look at the new UX design for Decibel. With a focus on visualizing the KPIs that matter most to your business, all Decibel users can access the insights they need faster than ever before.
Decibel is committed to developing the tools and functionality you need to fully understand your digital customer and lead the digital experience analytics market. The product team will share product enhancements along with new functionality for 2020 and beyond, including app, lo-fidelity data, real-time triggering and more. Not to be missed.
Last year’s Master Class—for a first time event—went off as a world class gathering. Super collaborative, invigorating conversation, and great hospitality!
Jerry Welch | Senior Director Product Engineering at One Technologies
At last year’s Decibel LIVE! events in Boston and London, it was great to get so many people passionate about digital experience for enterprise together in one place.
This year, though we’re moving online, we can’t wait to harness that same passion and energy to learn from our key speakers and peers and discuss all things digital experience.