Decibel crunches every single user journey on your website or app, and shows you exactly how, where, and why to optimize them with easy-to-understand visualizations.
If you can’t measure it, you can’t manage it: Decibel is built specifically to analyze and report on digital experience, granting a depth of insight that nothing else can.
Decibel’s experience issues pinpoints where and why users are struggling, and quantifies the impact that struggle is having on your business. Be it for a particular page, journey, customer segment, or even your entire website or app, it’s your optimization to-do list – served automatically.
Performing effective analysis of user journeys requires a new category of data: digital experience data. Decibel grants analysts the ability to put an actual number to user engagement, frustration, navigation, as well as form and technical experiences – all without having to ask users a single question.