An icon for Ecommerce

Effortlessly visualize customer demand, fulfilment quality, and optimize checkout processes

Decibel automatically pinpoints opportunities for improving product layouts and user flows, radically reducing your time to insight.

Decibel provides leading ecommerce teams with immediate visibility into the value of on-page elements

If you can’t measure it, you can’t manage it: Decibel is built specifically to analyze and report on digital experience, granting a depth of insight that nothing else can.


Quickly get answers to critical questions

How can I get clear visibility into customer behavior on our product layouts?

What do all customers, not just those who leave feedback, really think of our checkout?

How can I quantify the impact UX improvements will have on revenue?

How can I ensure our forms never stand in the way of conversion?

Create optimal ecommerce journeys by immediately understanding where to focus your optimization efforts

Decibel’s experience issues pinpoints where and why users are struggling, and quantifies the impact that struggle is having on your business. Be it for a product page, customer segment, or your entire store, it’s your ecommerce optimization to-do list – served automatically.

Access incredibly rich insights to ensure the critical moment of transaction is flawless

Decibel’s AI scores every single user interaction on your forms, crunching datapoints from load speed and error callbacks, to hesitation time and frustration. The result? You can instantly see which forms require attention – and which to replicate.


Ready to discover your Digital Experience Score?

Request a demo to speak to a Decibel expert and see DXS® on your website or app today.

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