The assessment covers four key topics, providing a complete overview of your digital experience strategy, and opportunities for improvement.
TECHNOLOGY
Do you have systems that help you grow or hold you back?
METHODOLOGY
Do you have a defined strategy? Is it proactive or reactive?
DEPARTMENT ALIGNMENT
Do you have the right skills mix to build an excellent experience?
STAKEHOLDER BUY-IN
Is your organization fully committed to delivering excellent customer experiences?

A roadmap for improvement
At the end of the assessment, you’ll receive a detailed industry-specific report that determines if you have Work to be Done, are Heading in the Right Direction, or are On the Road to Greatness.
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