The assessment covers four key topics, providing a complete overview of your digital experience strategy, and opportunities for improvement.

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TECHNOLOGY

Do you have systems that help you grow or hold you back?

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METHODOLOGY

Do you have a defined strategy? Is it proactive or reactive?

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DEPARTMENT ALIGNMENT

Do you have the right skills mix to build an excellent experience?

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STAKEHOLDER BUY-IN

Is your organization fully committed to delivering excellent customer experiences?

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A roadmap for improvement

At the end of the assessment, you’ll receive a detailed industry-specific report that determines if you have Work to be Done, are Heading in the Right Direction, or are On the Road to Greatness.

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