Product Tour

Decibel identifies & prioritizes
the most urgent CX issues

Our AI uncovers poor digital experiences, allowing you to measure, benchmark, and improve CX across your entire digital offering.

Want to get a peek inside the Decibel product?

Take our video tour and explore all the tools you need to uncoverprioritize, and resolve the most important issues on your websites or apps. 

Define audience segments and scopes of interest for custom analysis based on what is most important to you.


Using segments is a critical part of the Decibel product, allowing users to analyze the important audiences that drive testing, personalization, and marketing efforts. Set up custom segments or pull in from your other Martech tools, like Adobe or Google Analytics. 


Quickly set up the relevant pages, page groups, and events that are needed to drive your analysis. Group pages in a meaningful way to understand how visitors travel through your website or app and understand where and why they drop off. 


Get notified about irregularities on your website or app. By tracking specific metrics and setting up triggers when those metrics show abnormalities, Decibel’s behavioral and site performance alerts ensure you have your finger on the pulse of important trends.  

Custom Dashboards

Easily configure bespoke dashboards most relevant to your specific objectives or businesses processes. With custom dashboards, you get an at-a-glance view of any important site performance or behavioral metrics and key visualizations, such as funnels and journeys. 

Enrich your entire MarTech stack with one-click integrations

Decibel’s technology is built on a flexible, fast, open API, enabling you to both pull in and push enriched experience data out to any technology in your stack – or share with your Data Science team to model the data in-house.

Ready to discover your Digital Experience Score?

Request a demo to speak to a Decibel expert and see DXS® on your website or app today.

Request Demo