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Decibel for App

Quickly optimize in-app
experiences with confidence

Uncover and prioritize the most urgent app user experience issues impacting conversion, sales, and loyalty.

Do you struggle to increase in-app engagement and conversion?

Decibel can help. Our AI uncovers poor experiences across your mobile apps and quantifies those experiences so you can prioritize efforts to deliver a friction-free in-app experience.

Behavioral Metrics for App

Decibel captures and processes every moment of interaction across mobile apps to deliver unique experience metrics, like low focus time, low interaction time, or touch detected.

Our AI takes these unique insights and translates them into user behavior – computing, for instance, how unresponsive multi-touches on app screens relate to user frustration.

Behavioral Metrics for App

Decibel captures and processes every moment of interaction across mobile apps to deliver unique experience metrics, like low focus time, low interaction time, or touch detected.

Our AI takes these unique insights and translates them into user behavior – computing, for instance, how unresponsive multi-touches on app screens relate to user frustration.

Decibel’s Digital Experience Score (DXS) for App

All detected behaviors feed into the DXS, the first universal metric that measures in-app customer experience at scale to deliver an objective score (from 0-10) for every visit.

DXS can be used as a strategic reporting metric or as a diagnostic tool to pinpoint and prioritize the most urgent CX issues across your mobile app properties.

Decibel’s Digital Experience Score (DXS) for App

All detected behaviors feed into the DXS, the first universal metric that measures in-app customer experience at scale to deliver an objective score (from 0-10) for every visit.

DXS can be used as a strategic reporting metric or as a diagnostic tool to pinpoint and prioritize the most urgent CX issues across your mobile app properties.

Get to the Root Cause of Poor App Experiences

Use Decibel’s comprehensive set of forensic tools, including session replay, funnel analysis, journeys, performance reports and form analytics.

Watch video-accurate renderings of in-app experiences exactly as they happened to get a first-hand look at your visitors’ friction and journeys.

Get to the Root Cause of Poor App Experiences

Use Decibel’s comprehensive set of forensic tools, including session replay, funnel analysis, journeys, performance reports and form analytics.

Watch video-accurate renderings of in-app experiences exactly as they happened to get a first-hand look at your visitors’ friction and journeys.

Lightweight SDK with App Performance Protection

To help mitigate any potential impact on device performance, Decibel has developed technology for detecting devices under stress by looking at CPU, memory, and energy level (battery) of the device. When stress is detected, session replays will not be recorded to ensure minimal effect on app performance.

Implementation

Easy implementation with features like automatic screen detection. No need to go in and tag every screen, saving hours of work.

Compatibility

Fully compatible with iOS (12.0 and later versions), Android (Kotlin and Java), Hybrid (Xamarin) and more.

Data & Security Privacy

Compliant with standard data security & privacy regulations. Automated and manual PII masking available.

Get Started

Ready to discover your Digital Experience Score?

Request a demo to speak to a Decibel expert and see DXS® on your website or app today.

Request Demo